Privacy Policy

Last updated: June 16, 2026

What we collect

What we don't collect

How we use your data

To deliver alerts, score your household's security, route incidents to specialists, and bill you. That's it.

Who can see what

The account holder and co-admins see household-wide data. Each member sees their own data. Children's accounts have minimal visibility by design.

Sharing & sale

We do not sell your data. We share data only with the processors needed to run the service (hosting, email delivery, payments), under data-processing agreements.

Retention

Account data is retained while your household is active and for 90 days after deletion. Audit logs are kept for 12 months. You can request earlier deletion at any time.

Your rights

Access, correction, export, and deletion are available from the Account page or by emailing privacy@hackfirstaid.com.

Contact

Questions? privacy@hackfirstaid.com